Intelier

BOOKING CONDITIONS

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General conditions for all hotels:

  • Check-in is from 4 PM and heck-out is before 12 PM.
  • A credit card number (with a valid expiry date) is required to guarantee the reservation. You can also make a bank transfer of the total amount of the reservation before the date of arrival at the hotel.
  • Free cancellation depending on the selected rate.
  • Failure to cancel the booking within this period or no-show on the scheduled day of arrival:
    • The total amount of the stay or the amount corresponding to the first night (depending on the conditions of your booking) will be charged to the credit card provided, as a cancellation fee.
    • The rest of the stay will be cancelled.
  • For bookings of 6 or more rooms, full payment in advance will be required.
    10% VAT included in all prices.
  • Classification of children according to age: children between 0 and 2 years are considered infants, children between 3 and 12 years are considered children, and children aged 13 and over are considered adults.
  • * Cots and extra beds for children are available on request in all hotels. Please check availability and surcharge with the hotel prior to arrival.

Credit Card Guarantee Terms:

  • The credit card provided will only be used as a guarantee.

General hotel conditions in Benicasim / Alcázar / Castellón:

  • Half Board consists of Breakfast and Dinner (if you wish to change this to Lunch, please notify the hotel at least 24 hours in advance).
  • Drinks are not included in the Half Board or Full Board regimes (see the terms and conditions of your reservation).

General terms and conditions Hotel Intelier Orange:

  • The hotel car park has a surcharge of €10/night.
  • The hotel allows pets weighing up to 10 kg with a surcharge of €15/night.

General terms and conditions Hotel Intelier Rosa:

  • Half board: includes KM0 water.
  • Parking reservation subject to availability.

General terms Core Suites Valencia:

  • All customers will be required to provide a €500 deposit at check-in, which will be refunded 7 days later upon meeting the requirements.
  • Check-in: from 3:00 p.m.
  • Check-out: until 11:00 a.m.
  • Payment is made upon arrival in cash or by credit card, which must be presented at reception.
  • Cots and extra beds or sofa bed setups incur an additional charge.
  • The parking fee is €15 per night.
  • Pets are not allowed

General conditions Hotel Rosella:

  • Check-in: from 3:00 PM
  • Check-out: until 11:00 AM
  • Payment is made upon arrival by cash or credit card, which must be presented at reception.
  • Pets are allowed in the hotel: up to 10 kg in weight with a supplement of €16/night // up to 15 kg in weight with a supplement of €19/night
  • Half Board includes breakfast and dinner. Drinks are not included in the Half Board regimen.

General conditions Intelier Victoria e Intelier Villa Katalina:

  • Check-in: from 2:00 PM
  • Check-out: until 12:00 PM
  • For bookings of 5 or more rooms, the following group conditions apply:
  • Condiciones de pago y cancelación:

A payment of 30% of the total reservation is required to formalize the booking.

A payment of 40% of the total reservation is required 1 month before the group’s arrival.

The remaining 30% of the total reservation must be paid 1 week before the group’s arrival.

  • The following cancellation charges apply for total cancellation:

30% of the total 30 days before arrival.

75% of the total 29 days before arrival.

100% of the total the week before the arrival date.

  • 10% VAT included in all prices.
  • Child ages:

Babies: 0-2 years old.

Children: 3-12 years old.

Adults: 13 years and older. Cribs for children aged 0-2 years are available upon request and subject to availability. The hotel does not have extra beds.

  • Cribs for children aged 0-2 years are available upon request and subject to availability. The hotel does not have extra beds.
  • Only a maximum of 1 guest can stay in single rooms, and in double rooms, 2 guests can stay accompanied by a baby aged 0-2 years. The price of breakfast is 50% for children aged 3-12 years old.